SLA Manager

Automate SLA enforcement

SLA Manager improves the carrier-service provider relationship through transparency and visibility into service level agreements. Track and manage SLAs while automatically apply the terms to every invoice that is submitted.

SLA Manager integrations

Integrate SLA Manager with your other VIP Software apps to gain critical insights into SLA performance.

See Integrations

Why SLA Manager?

Auditing SLA performance at scale, without the work.

  • Track SLAs

    Measure SLA metrics to ensure policy holders are serviced on time.

  • Automate enforcement

    Reward vendors who are in good standing while deducting penalties for breaches.

  • Optimize performance

    Gain insights into SLA performance to improve business relationships.

Let's get started.

SLA breaches can cost millions.
SLA Manager is a solution for carriers and service providers to ensure policyholder satisfaction.
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