Vendor expense is approved in one place and reserves are managed in another, so reserves on an exposure can lag behind the expense actually approved on the claim. On Guidewire (core claims system), the claim record already holds the context this work depends on: claim and exposure context and assignment triggers. Without a connection, that context is re-keyed into each downstream tool and drifts from the claim file.
Audited invoice amounts and approvals write back against the exposure in the claims system, so reserves and payments reflect approved expense. With Guidewire, VIP takes in claim and exposure context and assignment triggers and writes activity and documents and expense and financials back to the claim. Confirm how VIP activity, documents and financial transactions land on the claim and exposure.
| Data | Direction | Detail |
|---|---|---|
| Claim and exposure context | Guidewire → VIP | Claim number, loss details, coverage and exposure identifiers give VIP the record to attach work to. |
| Assignment triggers | Guidewire → VIP | New or updated exposures start the assignment, inspection or audit workflow in VIP. |
| Activity and documents | VIP → Guidewire | Vendor activity, reports, photos and findings post back to the claim file as notes and attachments. |
| Expense and financials | VIP → Guidewire | Audited invoice amounts and approvals write back against the exposure so reserves and payments stay accurate. |
Guidewire has an existing integration with VIP. With Guidewire, VIP takes in claim and exposure context and assignment triggers and writes activity and documents and expense and financials back to the claim. Confirm how VIP activity, documents and financial transactions land on the claim and exposure.
Claim and exposure context; Assignment triggers; Activity and documents; Expense and financials.
Reserve updates is built for carrier teams using Guidewire, at the expense stage of the claim.