Every story follows the same spine: the hook in the buyer's words, three beats you show rather than describe, the proof that makes it defensible, then the ask. Learn one and you'll recognize the others.
“A $450 line. Billed twice. Who caught it?”
Show it: VIP Claims Command puts every flagged line in front of your reviewer with the lines that produced it; Legal e-billing puts outside counsel under the same rules.
Proof: The Benchmark Coverage report — sample size, categories, jurisdictions and privacy suppression shown.
“One login, every carrier you work for.”
Show it: Accept matters, submit, appeal and budget from one place; your credentials and attorneys verified once.
Proof: The Claim Room with typed requests — the boundary is the trust.
“Carriers set the fee. You've never had the data to push back.”
Show it: Quote at a percentile with the sample size; compare the schedule line by line; Pulse shows how the firm runs against market.
Proof: The sample size, read aloud.
“You're about to type a day rate. Against what?”
Show it: Fee Analyzer with W-2 cost; Pulse graded for data integrity; a CAT Readiness Score carriers can trust.
Proof: The data-integrity grade and the provenance chip.
“47 days. Still waiting on an invoice you earned in a storm.”
Show it: Prompt Pay with the fee shown first; Wallet Pulse as your résumé; Ask Benny what to charge.
Proof: The fee on screen, then the payout.
These are commitments the product makes on screen. Contradict one in a demo and you undo it.
Say: findings, potential adjustment
Never: anything implying money already kept
Say: the reviewer decides
Never: “the system decides” or “AI approves”
Say: nothing is paid from here
Never: any claim that VIP releases payment
Say: here's the line that produced it
Never: a finding without a line
Say: one governed record
Never: “each department has its own copy”
Say: counsel sees what they were named on
Never: “counsel can edit” or “counsel sees rates”
Say: it's on the record
Never: “we can remove that”
Say: under five contributors we don't publish
Never: a quote from a thin cell
Say: sample size, segment, date — every time
Never: a number without its source
Say: this is the labeled dataset
Never: demo data presented as the partner's
Say: billed rates only
Never: a claim about what firms pay adjusters
See everything that shipped this year on What's new. Numbers shown are from labeled demo datasets.