Service levels are negotiated carefully and then monitored loosely, because the evidence sits across assignments, documents, invoices and correspondence. Carriers running Origami Risk (claims & risk management) often handle vendor sla enforcement outside the claim system, which means exporting claim details, vendor assignments and invoice and expense data by hand and reconciling it later.
Performance is a measured, claim-level control connected to the contract. Origami Risk connects through VIP's integration layer (API, SFTP or custom). A carrier on Origami Risk would send claim details and vendor assignments into VIP and receive invoice and expense data back; the exact method and field mapping are scoped with your team.
Origami Risk connects through VIP's integration layer (API, SFTP or custom). Tell us about your Origami Risk setup and we'll scope the connection for vendor sla enforcement.
Origami Risk connects through VIP's integration layer (API, SFTP or custom). The exact connection is scoped with your team.
Claim details; Vendor assignments; Invoice and expense data.
Vendor SLA enforcement is built for carrier teams using Origami Risk, at the performance stage of the claim.