Manual audit capacity is fixed. As claims expense volume grows, the percentage of transactions actually reviewed falls, and control quietly weakens. Carriers running Duck Creek Claims (core claims system) often handle automated invoice audit outside the claim system, which means exporting claim and policy details, assignments, invoice status and payment data by hand and reconciling it later.
Every invoice in scope is checked automatically against contract terms and fee schedules, so reviewers spend their time on the exceptions the rules flag rather than on routine lines. Duck Creek Claims connects through VIP's integration layer (API, SFTP or custom). A carrier on Duck Creek Claims would send claim and policy details and assignments into VIP and receive invoice status and payment data back; the exact method and field mapping are scoped with your team.
Duck Creek Claims connects through VIP's integration layer (API, SFTP or custom). Tell us about your Duck Creek Claims setup and we'll scope the connection for automated invoice audit.
Duck Creek Claims connects through VIP's integration layer (API, SFTP or custom). The exact connection is scoped with your team.
Claim and policy details; Assignments; Invoice status; Payment data.
Automated invoice audit is built for carrier teams using Duck Creek Claims, at the expense stage of the claim.
Duck Creek Claims integrationAutomated invoice audit workflow