Carrier contracts and fee schedules contain detailed rules. Applying those rules consistently across large invoice volumes creates significant operational work, and traditional manual audits examine only a sample. Carriers running Duck Creek Claims (core claims system) often handle claims expense accuracy outside the claim system, which means exporting claim and policy details, assignments, invoice status and payment data by hand and reconciling it later.
Every invoice in the workflow is validated against the terms in force, and only exceptions need a human. Duck Creek Claims connects through VIP's integration layer (API, SFTP or custom). A carrier on Duck Creek Claims would send claim and policy details and assignments into VIP and receive invoice status and payment data back; the exact method and field mapping are scoped with your team.
Duck Creek Claims connects through VIP's integration layer (API, SFTP or custom). Tell us about your Duck Creek Claims setup and we'll scope the connection for claims expense accuracy.
Duck Creek Claims connects through VIP's integration layer (API, SFTP or custom). The exact connection is scoped with your team.
Claim and policy details; Assignments; Invoice status; Payment data.
Claims expense accuracy is built for carrier teams using Duck Creek Claims, at the expense stage of the claim.
Duck Creek Claims integrationClaims expense accuracy workflow