Workflow · Claims Operations

Adjuster efficiency

Expense review and fallout rework land on adjusters who are already carrying files, and the time cost rarely shows up in any expense number.

How VIP handles it

Adjusters see only what genuinely needs a claims decision.

Step by step

  1. Rules applied automatically
  2. Clean transactions pass through
  3. Only genuine exceptions routed to a person
  4. Adjuster involvement reserved for claim judgement

What changes

Other workflows

See adjuster efficiency in VIP.