Workflow · Claims Operations

Document sync

Reports, photos and estimate documents arrive by email or portal and have to be downloaded and attached to the claim file by hand, so the file is often incomplete when it is reviewed.

How VIP handles it

Documents, photos and reports from connected systems and providers are stored against the claim in VIP, and vendor activity and reports post back to the claim file where the integration supports it.

Step by step

  1. Document or photo set produced by the provider or connected system
  2. Received and stored against the claim
  3. Tagged by type
  4. Posted to the claim file where supported
  5. Available at review

What changes

Connected systems

Document sync with Snapsheet

Connect Snapsheet and VIP™. Virtual appraisal estimates, photos, invoices, reserves, payments and remittance move between Snapsheet and VIP automatically.

Document sync with Guidewire

Connect Guidewire ClaimCenter and VIP™. Claim data flows into VIP, service-provider work links to the claim, and payment data posts back to ClaimCenter.

Document sync with Cotality

Connect Cotality property intelligence and estimating data with VIP™ claims operations, vendor billing and invoice validation.

Document sync with Verisk

Connect Verisk XactAnalysis® and Xactimate® activity with VIP™ vendor management, contracts, invoice validation and claims expense intelligence.

Other workflows

Adjuster efficiencyAssignment routingAutomated invoice auditClaims expense accuracyClaims spend visibilityEarly pay and working capital

See document sync in VIP.

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